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*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Alternate Locations: Radnor, PA (Pennsylvania) Work Arrangement: Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace. Relocation assistance: is not available for this opportunity. Requisition #: 72699 The Role at a Glance As the Sales Quality Assurance Rep, you will be responsible for supporting the Small Market Retirement Plan Services (RPS) Internal/External sales teams while getting licensed and being trained on the product specifications. The first 120 days of this role will be focused around obtaining the licenses listed below. What you&apos;ll be doing<ul><li>Support Internal Wholesalers for client prospecting using Judy Diamond/Brightscope</li><li>Fields inbound broker/ dealer calls and answers questions on retirement products</li><li>Generates retirement proposals for internal wholesalers and complete New Business Paperwork using DocuSign</li><li>Develops and maintains an understanding of the Retirement Plan products, services, and operational structure to enhance ability to identify and target sales growth opportunities.</li><li>You will provide product and illustration sales support on Lincoln's products & services (including sales support tools, marketing ideas, etc.) to assigned Advisors, Registered Representatives, Brokers and/or Plan Sponsor/Participants.</li><li>Develops relationships with internal stakeholders including External Wholesalers, Product Manufacturing, Implementation, Licensing, and Customer Service to make sure that business standards and expectations are met.</li><li>You will build and maintain business relationships through effective communication via email, phone and in person with internal/external stakeholders in a customer centric and professional demeanor.</li><li>You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.</li></ul>What we're looking for Must-haves: <ul><li>Exceptional communication and relationship management skills</li><li>FINRA SIE License - must obtain within 120 Days </li><li>FINRA Series 6 License - must obtain within 120 Days</li><li>FINRA Series 63 License - must obtain within 120 Days (if required by State)</li><li>Resident Life & Health insurance licenses - must obtain within 120 Days</li></ul> Nice-to-haves: <ul><li>Sales or Customer Service experience within the Financial Services Industry and product knowledge</li></ul>What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>A clearly defined career framework to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $19.78 - $24.98 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2022, approximately 16 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of September 30, 2023, the company had $290 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , Twitter , LinkedIn , and Instagram . Sign up for email alerts at http://newsroom.lfg.com Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

public

Sales Quality Assurance - Retirement

Alternate Locations: Fort Wayne, IN (Indiana); Charlotte, NC (North Carolina); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania); Work from Home Work Arrangement: Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace. Relocation assistance: is not available for this opportunity. Requisition #: 72981 The Role at a Glance This position will provide oversight and direction for the Lincoln Funds to successfully complete required SEC filings. This requires a high level of coordination with many internal and external parties at various levels. This position will also provide oversight and direction for the preparation of Board Materials. What you&apos;ll be doing<ul><li>Assist with the coordination, preparation, validation, and review of SEC financial data filings to ensure they are filed timely and accurately.</li><li>Research authoritative guidance (GAAP/SEC) for company initiatives related to LVIP Funds</li><li>Assure fund administration compliance with the Investment Company Act of 1940 as well as the Securities Acts of 1933 and 1934 and applicable Generally Accepted Accounting Principles (GAAP)</li><li>Work closely with External Auditor in completing financials, formulating new/updating existing disclosures and as a point of escalation with sub-advisers and Fund Accountant in obtaining audit evidence to ensure final opinions.</li><li>Provide direction to staff members in the completion of regulatory filings. This includes distributing work to staff, providing training and guidance, review of work performed and monitoring staff workloads to ensure successful completion of work given stringent timeframes. </li><li>Provide oversight and coordination of internal parties such as Legal, Compliance and Fund Management, including developing and distributing a financial reporting request list/production calendar, which includes deadlines, and conducting meetings to ensure filings are completed timely and accurately.</li><li>Assist with the preparation of and review of Fund Administration Board Materials</li><li>Maintain a working knowledge of strategic investment market activities and industry pronouncements and their impacts on the Funds as well as Lincoln National Life Insurance Company.</li><li>Work closely with management to recommend and implement process improvements, enhance controls and efficiencies.</li><li>Stay current with technological innovations, updating administration capabilities and capacity in a cost effective and efficient fashion.</li><li>Financial / Regulatory reporting 90%, Board Materials 10%</li></ul>What we're looking for<ul><li>Bachelor's degree in accounting </li><li>A minimum of 5 years of accounting, financial reporting/analysis experience in mutual fund, insurance, or public accounting environment </li><li>Mutual fund and strong investment knowledge preferred. </li><li>Working knowledge of general ledger and fund accounting systems</li><li>Proficiency in Microsoft Office applications and Business Objects</li><li>Candidate must have strong leadership skills, and excellent oral and written communication skills. </li><li>Must be technically savvy and have strong financial analysis skills.</li><li>Must be able to balance multiple priorities and to communicate with all levels of staff in the organization.</li></ul>What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Analyst - Mutual Fund Administration Financial Reporting (Remote Consideration)

Alternate Locations: Fort Wayne, IN (Indiana); Atlanta, GA (Georgia); Austin, TX (Texas); Bakersfield, CA (California); Baltimore, MD (Maryland); Baton Rouge, LA (Louisiana); Birmingham, AL (Alabama); Boise, ID (Idaho); Boston, MA (Massachusetts); Buffalo, NY (New York); Canonsburg, PA (Pennsylvania); Charlotte, NC (North Carolina); Chicago, IL (Illinois); Cincinnati, OH (Ohio); Clearwater, FL (Florida); Cleveland, OH (Ohio); Columbia, SC (South Carolina); Columbus, OH (Ohio); Concord, NH (New Hampshire); Dallas, TX (Texas); Deerfield Beach, FL (Florida); Denver, CO (Colorado); Detroit, MI (Michigan); Dover, NH (New Hampshire); Durham, NC (North Carolina); Edina, MN (Minnesota); Edison, NJ (New Jersey); El Paso, TX (Texas); Ellicott City, MD (Maryland); Fayetteville, SC (South Carolina); Florence, SC (South Carolina); Fort Lauderdale, FL (Florida); Fort Worth, TX (Texas); Gainsville, FL (Florida); Glen Allen, VA (Virginia); Glendale, CA (California); Greensboro, NC (North Carolina); Greenwood Village, CO (Colorado); Hartford, CT (Connecticut); Houston, TX (Texas); Huntsville, AL (Alabama); Indianapolis, IN (Indiana); Irvine, CA (California); Jacksonville, FL (Florida); Johnson City, TN (Tennessee); Kansas City, KS (Kansas); Kansas City, MO (Missouri); La Jolla, CA (California); Lexington, KY (Kentucky); Los Angeles, CA (California); Louisville, KY (Kentucky); Lutherville, MD (Maryland); Madison, WI (Wisconsin); Memphis, TN (Tennessee); Miami, FL (Florida); Milwaukee, WI (Wisconsin); Minneapolis, MN (Minnesota); Nashville, TN (Tennessee); New Braunfels, TX (Texas); New York, NY (New York); None; Norwood, OH (Ohio); Omaha, NE (Nebraska); Orlando, FL (Florida); Palm Desert, CA (California); Paramus, NJ (New Jersey); Parsippany, NJ (New Jersey); Philadelphia, PA (Pennsylvania); Phoenix, AZ (Arizona); Pittsburgh, PA (Pennsylvania); Plano, TX (Texas); Plymouth Meeting, PA (Pennsylvania); Portland, ME (Maine); Portland, OR (Oregon); Provo-Orem, UT (Utah); Radnor, PA (Pennsylvania); Raleigh, NC (North Carolina); Richmond, VA (Virginia); Rochester, NY (New York); Rockville, MD (Maryland); Rolling Meadows, IL (Illinois); Rye Brook, NY (New York); Sacramento, CA (California); Salt Lake City, UT (Utah); San Antonio, TX (Texas); San Antonio, TX (Texas); San Diego, CA (California); San Francisco, CA (California); San Ramon, CA (California); Schaumburg, IL (Illinois); Scottsdale, AZ (Arizona); Seattle, WA (Washington); Southfield, MI (Michigan); St. Louis, MO (Missouri); St. Petersburg, FL (Florida); Syosset, NY (New York); Tampa, FL (Florida); Toledo, OH (Ohio); Tucson, AZ (Arizona); Tupelo, MS (Mississippi); US All Regions; US Midwest; US Northeast; US Southeast; US Southwest; US West; Vienna, VA (Virginia); Virginia Beach, VA (Virginia); Walnut Creek, CA (California); Washington, DC (District of Columbia); Westlake Village, CA (California); White Plains, NY (New York); Windsor, CT (Connecticut); Woodmere, OH (Ohio); Work from Home Work Arrangement: Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace. Relocation assistance: is not available for this opportunity. Requisition #: 72878 General Purpose of Job This position will consult/analyze and deliver on more complex Business Analysis assignments/projects across Finance Operations, including Treasury, Tax, General Ledger Reconciliation, Unclaimed Property, Cash & Bank Relationship Management and Investment Accounting. They will act as a resource to applicable internal/external stakeholders. They will also consult and collaborate with business stakeholders to define and validate more complex business solutions that meet the needs, goals and objectives for their assigned area(s) of responsibility. What you&apos;ll be doing &bull; Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions. &bull; Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. &bull; Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects for their assigned area(s) of responsibility. &bull; Identifies and recommends process improvements that significantly reduce workloads or improve quality for their assigned area(s) of responsibility. &bull; Consults/Analyze on more complex assignments and/or projects for their assigned area(s) of responsibility. &bull; Consults and collaborates with key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs. &bull; Develops more complex business requirements for assigned area(s) of responsibility. &bull; Using structured requirements process, clearly articulates, documents and validates more complex business requirements. &bull; Consults and acts as a resource to appropriate internal and/or external stakeholders to ensure solutions meet business needs &bull; Collaborates with internal and/or external stakeholders to assess, select and recommend more complex solutions and/or alternative approaches that will achieve business goals. &bull; Collaborates effectively with appropriate internal and/or external stakeholders on more complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects. &bull; Validates that the solution meets the business need by developing more complex acceptance criteria and plan to evaluate &bull; Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization. &bull; Provides more complex research and analysis to support business operations and presents findings to management or project leader. &bull; Determines more complex best practices and suggests how to improve current practices. &bull; Facilitates change to the organization through the more complex analysis, design and implementation of business processes that achieve business objectives. &bull; May serves as a mentor and share knowledge with junior and/or peer team members. &bull; May provide more complex testing support as needed. What we're looking for<ul><li> 4 Year/Bachelor&apos;s degree or equivalent work experience (4 years of experience in lieu of Bachelor&apos;s) (Minimum Required) </li><li> 3 - 5+ Years experience in business analysis that directly aligns with the specific responsibilities for this position (Required) </li></ul>What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>A clearly defined career framework to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Analyst, Business Analysis

Overview The Engineer provides information on the intent, applicability, and survey of standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Provides support in the accreditation review process, as well as participates as a consultant in the development and revision of standards and survey process. Serves as faculty for surveyor and other education programs, and represents the Joint Commission as liaison to various professional organizations. The Engineer serves as a mentor/coach/leader to the Life Safety Code Specialists, and provides additional support to accredited organizations and consultants. We are seeking a local candidate who will be able to work a hybrid role, requiring a minimum of two days per week in The Joint Commission central office, located in Oakbrook Terrace. Responsibilities <ul><li> Provides internal support to the Joint Commission's various departments, including the Division of Healthcare Improvement (DIVHI), the Standards Interpretation Group (SIG), Office of Quality Monitoring (OQM), Division of Accreditation and Certification (AO) including various SBUs, Division of Standards and Survey Methodology(DSSM) and Joint Commission Resources (JCR). </li></ul><ul><li> Provides support to the Accreditation Decision process including surveying, scans, clarifications, adverse decision review, review of corrective actions, presenting adverse survey results to the to the Accreditation Committee, and participating in Review Hearing Panels (RHP) and Final Resolution Actions. Serves as contact for surveyors' onsite when determinations need to be made regarding the triggering of potential decision rules including but not limited to immediate threat to health and safety </li></ul><ul><li> Develops and participates in education activities supporting external customers, such as accredited organizations, JCR/JSN/JCI staff and consultants. This support will be use different venues including FAQs, Media Relations, Speakers Bureau, advocacy partners (i.e. Liaison Network), Joint Commission Resources (including articles and educational events) as well as other opportunities. This may occur during normal business hours or during evening/weekend hours to accommodate the participants. </li></ul><ul><li> Develops and participates in education activities supporting internal customers such as surveyors (i.e., NFRO and AEC), SIG Staff, and Account Executives. Education through telephone and electronic communication, correspondence, faculty presentations for surveyors and selected field education programs, conferences and other speaking engagements. This may occur during normal business hours or during evening/weekend hours to accommodate the participants. Provides assistance to the orientation process of those assigned, as well as new surveyors (including Life Safety Code Specialists). Assures that the learning needs of the individual are identified and met. Military Fellows are provided opportunities to learn Joint Commission processes. </li></ul><ul><li> Serves as evaluator and consultant to accredited organizations as assigned in review of the annual periodic performance review (PPR) through scheduled conference calls. Reviews annual PPR submissions and contacts organizations with problematic Plans of Action and Measures of Success, whether or not a conference call is requested. Assists the Standards Interpretation Group in this process. Serves as coordinator and customer advocate in areas associated with the Statement of Conditions (SOC) including the Basic Building Information (BBI), the Plan for Improvement (PFI) and extension requests. Resolution in documented in the History Audit Trail. </li></ul><ul><li> Provides information on the intent, applicability, and survey or standards in response to inquiries from internal and external customers within specified turnaround times to provide excellent customer service. Takes the opportunity to provide examples to accredited organizations based on their expertise. Assists the Standards Interpretation Group in this process. Participates with Program Executive Directors. PTACs, and other program specific initiatives, providing standards knowledge and expertise. Develops and manages the content in the Department of Engineering section in the Joint Commission website. The Engineer is an active member of the Healthcare Environment: Technical Advisory Council (HE: TAC). </li></ul><ul><li> Serves as Authority Having Jurisdiction (AHJ) conducting Life Safety Code building analysis regarding granting Traditional Equivalencies or Fire Safety Evaluation System (FSES) equivalencies. Reviews drawings and technical specifications information, confirms mathematical calculations in submittals to determine adequate alternative Life Safety Code features exist. </li></ul><ul><li> Serves as a resource to accredited organizations and consultants specific to the National Fire Protection Association (NFPA) body of codes, including but not limited to 101-2012, 99-2012 NFPA 70-2011 (NEC). Serves as a resource to surveyors, accredited organizations and consultants specific to OSHA, EPA, FDA, DOT, ANZI and other agency requirements reflected in the Environment of Care Chapter. Assists various advocacy groups and represents the Joint Commission to other agencies including CMS, ASHE, AAMI, NFPA, FGI, etc. providing standards knowledge and expertise. Provides support to the DC office. </li></ul><ul><li> Provides support to the Director of Engineering during departmental budget and capital development (and other special requests for resources). Process improvement activities and other areas to assist in supporting the Division of Healthcare Improvement and other divisions of the Joint Commission. Also assists the Director to plan, manage, and implement departmental activities that respond to the Corporate Strategic Directives. </li></ul><ul><li> Completes assessment and metric tools tracking performance and evaluates performance against established measurement strategies. Performance will be assessed through a variety of management data, feedback from other departments and customers, and direct observations. </li></ul><ul><li> Leads or participates in special projects or task forces as assigned utilizing RPI tools and techniques as required. </li></ul> Qualifications <ol><li> Healthcare Facilities Management experience with three to five years of progressive, leadership or supervisory experience, including experience in managing diverse multi-disciplinary teams of specialists. Minimum bachelor's degree (Master's Degree or equivalent preferred) with recognized certification (i.e. CHFM, CFPS, CHSP). </li><li> Demonstrated customer service skills, including interpersonal skills related to effectively interacting with internal and external customers, sometimes in sensitive situations. </li><li> Demonstrated presentation and analytical skills. </li><li> Ability to assess educational needs and develop strategies to resolve. </li><li> Demonstrated ability to function well in a fast-paced, highly stressed and visible environment. </li><li> Strong computer skills preferred, including familiarity with databases, graphics, and word processing. </li></ol> This a full time position. PHYSICAL ABILITIES <ol><li> Must be able to lift 35 pounds </li><li> Must be able to climb stairs and ladders. </li><li> Must be able to travel at least 25% of work time on short notice. </li></ol> Note: Successful applicants for domestic positions that require travel to a customer site must be fully vaccinated against COVID-19 as a condition of employment. INDHP #LI-hybrid

Healthcare Facilities Physical Environment Specialist

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement. Job Description Core Responsibilities<ul><li>Achieves all sales and service metrics through daily supervision, coaching and consistent performance-management (e.g., discipline) of retail sales team.</li><li>Proactively coaches and develops store team to perform their responsibilities at a high level.</li><li>Provides on-boarding support, observes and provides feedback to new hires to ensure they are on-track with their training curriculum and able to provide an exceptional customer experience.</li><li>Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times.</li><li>In cooperation with store manager, oversees all daily sales floor responsibilities, including proper and efficient staffing and scheduling, dress code compliance, sales huddles and resolution of customer escalations.</li><li>Passionately drives store operations consistency with detailed orientation to back of house standards and showroom floor processes and procedures. Evaluates current processes, procedures and overall efforts for improvement and innovation.</li><li>Drives operational excellence with particular focus on inventory management. Leads store inventory cycle counts ensuring the timeliness and compliance with store, channel and company requirements.</li><li>Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, productivity and net promoter system (NPS).</li><li>Coaches team members on how to position all products with customers.</li><li>Ensures that customers and prospective customers are treated with the highest levels of courtesy and professionalism.</li><li>Remains current on new and current products and services, industry and competitive trends and reinforces findings with the team.</li><li>Administers cash handling policies and procedures.</li><li>Leverages available tools to monitor customer feedback, coach and take action to improve the store experience.</li><li>Is well-versed in sales compensation plans and addresses team member questions.</li><li>Builds collaborative relationships with market and region stakeholders including the operations manager.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Retail Assistant Store Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for coordinating functional tasks within a warehouse environment. Manages work orders and customer accounts as necessary. Coordinates processing of equipment and materials. Ships and receives packages and inventories equipment and materials. Operates forklift. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities:<ul><li>Maintains an adequate supply of CPE and other material for issue. Orders materials based on determined material min/max order points to ensure proper inventory stock. Prepares and issues CPE on a daily basis to comply with installation requirements. Collects CPE, system equipment and other supplies.</li><li>Conducts regular equipment inventory counts and generates and submits appropriate reports.</li><li>Prepares inventory material requisitions in the inventory management system using web-based reports and systems.</li><li>Accurately inputs CPE and inventory transactions into appropriate databases, spreadsheets, billing systems and/or information management systems.</li><li>Processes repair orders for CPE and other electronics for shipment/receipts from vendors and maintains the appropriate logs for the same.</li><li>Handles shipping and receiving responsibilities such as packing and preparing items for shipment, loading and unloading trucks and inspecting and documenting received materials.</li><li>Performs exceptional customer service to internal and external customers.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Role may require driving.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 2-5 Years

Rep 2, Warehouse/Materials (B)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 2-5 Years

Xfinity Retail Sales Consultant, Part-Time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Manager, CX & PMO Communications, reports into the Director, CX & PMO Communications. This role supports the creation and distribution of internal CX and PMO related content and consolidates inputs for external CX-related communications. This role gathers and organizes content, structure, and themes of the Customer Experience and PMO communication portfolio, including: executive presentations, weekly newsletters, quarterly reports/updates and special events messaging. This role will also work in collaboration with regional, divisional and headquarters partners to assist in proactive and reactive customer communications including but not limited to: planned/unplanned outages, natural disaster coordination, and critical planned maintenance activities. Support External Affairs needs and other pertinent stakeholders to support PR updates or press statements/releases as appropriate. *Experience with Adobe Creative Cloud suite preferred Job Description Core Responsibilities<ul><li> Informs key NED stakeholders of key initiatives and events by leveraging innovative strategies to communicate Product/CXSO/Tools roadmaps, Customer/Employee spotlights, and Journey updates across the division. </li><li> Fosters a world-class customer experience by working in collaboration with regional, divisional, and headquarters partners to deliver proactive and reactive customer communications including but not limited to: planned/unplanned outages, natural disaster coordination, streamline seasonal policies and critical planned maintenance activities. </li><li> Manages operational updates as appropriate to customers communications across all channels including email, SMS/Text, Interactive Voice Response, etc. </li><li> Maintains the Customer Outage Playbook as needed in partnership with regions, divisions, and headquarters. </li><li> Monitors and report online reviews and feedback as appropriate. </li><li> Supports PR updates or press statements/releases as appropriate. </li><li> Drafts internal stakeholder communication updates focused on NED priorities in regards to the customer experience, roadmap, and journey solutions </li><li>Writes and edits company-wide communications.</li><li>Develops metrics to assess the effectiveness and impact of CX and PMO communications. Recommends actions based on metric results.</li><li> Consistent exercise of independent judgment and discretion in matters of significance. </li><li> Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. </li><li> Other duties and responsibilities as assigned. </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Manager, CX/PMO Communications

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary FreeWheel is looking for a Lead Business Planning Analyst to join our Marketplace Yield and Analytics team. The Marketplace Yield and Analytics team acts as strategic partners across the organization by helping stakeholders make fast-paced, data-driven decisions. This role is a vital component for FreeWheel's Marketplace business in the Americas, which enables the most premium video inventory owners and buyers - such as TV Programmers, MVPDs, major digital media publishers, advertisers, agencies, and DSPs - to drive successful business outcomes at scale. In this role, you will work cross-functionally with internal teams to uncover growth opportunities, identify product enhancements, and develop robust reporting solutions. The successful candidate will require excellent communication and problem-solving skills, and the ability to think strategically while being analytical and detail oriented. The Lead Business Planning Analyst will report directly to: Senior Manager, Marketplace Yield and Analytics Job Description<ul><li> Develop and maintain reporting of Digital TV key business metrics using different BI tools for Freewheel constituents, including internal users, external clients, and executives. </li><li> Conduct regular analysis of large-scale data sets to uncover opportunities to improve overall sales, inventory management, and yield strategies. </li><li> Prototype and develop automated reporting solutions to monitor the health of </li><li> the business. </li><li> Collaborate with business stakeholders and technology leaders to build out new product features and business processes </li><li> Ensure data quality and cleanliness for consistent and accurate reporting. </li><li> Creating ETL processes to accommodate changes in source systems and new business user requirements. </li></ul> Qualifications &bull; Bachelor's degree in quantitative field preferred. &bull; 1-2 years of experience using data and analysis to drive business outcomes. &bull; Strong knowledge of SQL. &bull; Experience with a scripting language (Python or R is a plus). &bull; Experience with Visualization BI tools (Looker and Tableau is a plus). &bull; Experience in advertising technology is a plus. &bull; Advanced Excel Skills. This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship. Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Business Intelligence Analyst - FreeWheel

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Team Overview: The Customer Solutions group of Comcast Business is transforming how new and existing Small, Medium, Mid-Market, and Enterprise business customers interact with our digital tools and grow a long-lasting relationship with Comcast. The Comcast Business Customer Solutions Design & Research team collaborates closely with Sales, Product Management, Customer Experience, Content, Brand, Communications, and Development counterparts to define and design the end digital product, with a stellar customer experience at the forefront of every decision. Position Description: As a Senior User Experience Designer on the Customer Solutions Design & Research team, you're responsible for the design and delivery of new features for our customer-facing web apps. You will work on the logged-in customer experience, including tools for managing phone, cybersecurity, and internet solutions, as well as account management functions like user management, billing, and support. How you'll succeed in this role: You'll put a stellar customer experience at the forefront of every decision by designing digital experiences that meet both customer and business objectives. As part of that, you'll deliver work ranging from concept to handoff, including detailed user flows, wireframes, high level content strategy, high-fidelity designs, and prototypes. You'll leverage your expertise in understanding customer needs, business goals, and technical bounds to create simple and intuitive designs, allowing customers to confidently complete their tasks. In this role, you will clearly and effectually present, explain and gain consensus on your recommendations across other design, product, and engineering teams. As an ideal candidate: Your experience will showcase outstanding user experience and intuitive design deliverables that focus on customer-facing, interactive, and complex flows. You'll be able to speak to how you collaborate with product managers, engineers, and other designers throughout the design process. A portfolio is required and should contain recent ceend-to-end website or web app UI and UX experience, including evidence of the work process established to achieve the end goals. Recent B2B experience, designing data visualizations, experience in the internet, networking, or cybersecurity product space are all pluses. Job Description Core Responsibilities<ul><li><ul><li> Own end-to-end UX from strategy to tactical execution of new website features. </li></ul><ul><li> Lead brainstorming sessions with peers and stakeholders . </li><li> Work autonomously as the sole design er or collaboratively with a team of other designers , while effectively collaborating with other function s. </li></ul><ul><li> Develop user flows, site maps, wireframes, screen prototypes and detailed design specifications for handoff to development partners. </li></ul><ul><li> Design innovative interfaces that abide by established patterns and interaction conventions . </li></ul><ul><li> Serve as a thought leader regarding usability and accessibility standards and principles. </li></ul><ul><li> Collaborate closely with development partners to design scalable solutions for cross platform capabilities. </li><li> Collaborate closely with content strategy teams to tell a coherent story </li></ul><ul><li> Participate in project definition activities and cross-team exercises to outline and document project scopes. </li></ul><ul><li> Initiate usability and/or A/B test studies and surveys, setting objectives , reviewing metrics and other test data, interpreting results and reviewing findings with team members. </li></ul><ul><li> Advocate for consistency, clarity, and ease of use for our customers. </li><li> Demonstrate an ability to work around difficult design limitations </li></ul> Qualifications: <ul><li> 5 - 8 years of experience in UX or related roles designing digital experiences in agile development environments. </li></ul><ul><li> Ability to work on multiple projects at once, demonstrating the agility needed to deliver on time and to standard. </li></ul><ul><li> Ability to distill and organize large amounts of complex information into simple, usable application designs. </li><li> Ability to learn complex subject matter to design effective flows for complex functions </li></ul><ul><li> Experience leading the design of navigation, interaction and nomenclature systems. </li></ul><ul><li> Proficiency with rapid prototyping tools and industry standard design tools , preferably Figma. </li></ul><ul><li> Familiarity with fundamentals of web and mobile OS </li></ul><ul><li> Excellent written and spoken communication skills (both technical and non-technical). </li></ul><ul><li> Skilled in designing applications that achieve both user and business objectives . </li></ul><ul><li> Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. </li></ul><ul><li> Other duties and responsibilities as assigned. </li></ul></li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Senior UI/UX Designer

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Team Overview: The Customer Solutions group of Comcast Business is transforming how new and existing Small, Medium, Mid-Market, and Enterprise business customers interact with our digital tools and grow a long-lasting relationship with Comcast. The Comcast Business Customer Solutions Design & Research team collaborates closely with Sales, Product Management, Customer Experience, Content, Brand, Communications, and Development counterparts to define and design the end digital product, with a stellar customer experience at the forefront of every decision. Position Description: As a Senior User Experience Designer on the Customer Solutions Design & Research team, you're responsible for the design and delivery of new features for our customer-facing web apps. You will work on the logged-in customer experience, including tools for managing phone, cybersecurity, and internet solutions, as well as account management functions like user management, billing, and support. How you'll succeed in this role: You'll put a stellar customer experience at the forefront of every decision by designing digital experiences that meet both customer and business objectives. As part of that, you'll deliver work ranging from concept to handoff, including detailed user flows, wireframes, high level content strategy, high-fidelity designs, and prototypes. You'll leverage your expertise in understanding customer needs, business goals, and technical bounds to create simple and intuitive designs, allowing customers to confidently complete their tasks. In this role, you will clearly and effectually present, explain and gain consensus on your recommendations across other design, product, and engineering teams. As an ideal candidate: Your experience will showcase outstanding user experience and intuitive design deliverables that focus on customer-facing, interactive, and complex flows. You'll be able to speak to how you collaborate with product managers, engineers, and other designers throughout the design process. A portfolio is required and should contain recent ceend-to-end website or web app UI and UX experience, including evidence of the work process established to achieve the end goals. Recent B2B experience, designing data visualizations, experience in the internet, networking, or cybersecurity product space are all pluses. Job Description Core Responsibilities<ul><li><ul><li> Own end-to-end UX from strategy to tactical execution of new website features. </li><li> Lead brainstorming sessions with peers and stakeholders . </li><li> Work autonomously as the sole design er or collaboratively with a team of other designers , while effectively collaborating with other function s. </li></ul><ul><li> Develop user flows, site maps, wireframes, screen prototypes and detailed design specifications for handoff to development partners. </li></ul><ul><li> Design innovative interfaces that abide by established patterns and interaction conventions . </li></ul><ul><li> Serve as a thought leader regarding usability and accessibility standards and principles. </li></ul><ul><li> Collaborate closely with development partners to design scalable solutions for cross platform capabilities. </li><li> Collaborate closely with content strategy teams to tell a coherent story </li></ul><ul><li> Participate in project definition activities and cross-team exercises to outline and document project scopes. </li></ul><ul><li> Initiate usability and/or A/B test studies and surveys, setting objectives , reviewing metrics and other test data, interpreting results and reviewing findings with team members. </li></ul><ul><li> Advocate for consistency, clarity, and ease of use for our customers. </li><li> Demonstrate an ability to work around difficult design limitations </li></ul> Qualifications: <ul><li> 5 - 8 years of experience in UX or related roles designing digital experiences in agile development environments. </li></ul><ul><li> Ability to work on multiple projects at once, demonstrating the agility needed to deliver on time and to standard. </li></ul><ul><li> Ability to distill and organize large amounts of complex information into simple, usable application designs. </li><li> Ability to learn complex subject matter to design effective flows for complex functions </li></ul><ul><li> Experience leading the design of navigation, interaction and nomenclature systems. </li></ul><ul><li> Proficiency with rapid prototyping tools and industry standard design tools , preferably Figma. </li></ul><ul><li> Familiarity with fundamentals of web and mobile OS </li></ul><ul><li> Excellent written and spoken communication skills (both technical and non-technical). </li></ul><ul><li> Skilled in designing applications that achieve both user and business objectives . </li></ul><ul><li> Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. </li></ul><ul><li> Other duties and responsibilities as assigned </li></ul></li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for contributing towards the build and maintenance of the organization's cyber security systems and infrastructure. Exercises solid knowledge of engineering skills and methodology with a working knowledge of applicable cyber security compliance standards. Conducts security assessments and audits to identify cybersecurity risks within the company's networks, applications and operating systems. Helps secure and protect the Network Infrastructure: Routers, Switches, Optical Devices, L2 Datacenter and cabling, Strand Mounted devices, Secure Routing protocols, DOCSIS plant (CMTS/vCMTS/PON), SDN, best practice device configuration, network automation, monitoring and troubleshooting. Tests company's internal systems to validate security and detect any computer and information security weaknesses. Performs a technical analysis of vulnerabilities and determines the impacts to the organization Reports, tracks and records findings in a comprehensive vulnerability assessment report. Identifies and recommends appropriate action to mitigate vulnerabilities and reduce potential impacts on cybersecurity resources. Applies long-term objectives and plans related to the company's technical vision to daily activity. Applies innovative solutions for cyber engineering developmental problems that are competitive with industry and company standards. Works under general supervision and may require training and detailed instructions for assigned tasks. Job Description Core Responsibilities<ul><li>Supports cyber security designers and architects with aspects of the system and infrastructure design, such as firewalls, intrusion detection and anti-virus systems, operating systems, routers, networks, and servers.</li><li>Builds, installs and configures the organization's cyber security measures in accordance with their design.</li><li>May conduct detailed technical reviews and vulnerability tests of new and existing systems and architectures.</li><li>Responsible for the ongoing operation, maintenance and testing of the organization's cyber security measures.</li><li>Assists with the development of security policy, procedures, documentation and standards and provides oversight on their implementation.</li><li>Applies background and understanding of Network protocols at all layers, Secure Routing, DNS/DNSSEC, Network Device Security for a broad spectrum of vendors and devices, experience with SDN and automation, understanding and expert ability to troubleshoot network issues and network stacks of different platforms, e.g. TCP tuning, queue management for various OSs, Experience with operations at scale, H/A architecture and strategies.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 0-2 Years

Engineer 1, Cyber Security Engineering

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for selling or managing sales of integrated communication structure to enterprise customers (multi-site regional businesses or national accounts). Develop sales territory, establish and maintain business relationships. Typically required to meet individual/team quotas as established by organization's business objectives. Job Description Core Responsbilities<ul><li>Sell or manage sales of integrated communication structure to enterprise customers (multi-site regional businesses or national accounts).</li><li>Develop sales territory, establish and maintain business relationships.</li><li>Typically required to meet individual/team quotas as established by organization's business objectives.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Solutions Sales Executive

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 2-5 Years

Retail Sales Professional

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Analytics & Experiences group (AXP) is part of Comcast Cable's Technology & Product (T&P) organization and serves the larger company with critical business insights tooling and infrastructure. The Sift platform which is integral in gaining and visualizing reliable insights needs your help to build out its backend API and monitoring systems. You will work with other engineers and analysts with backgrounds in big-data processing and visualization. Job Description Core Responsibilities<ul><li>Analyzes and determines integration needs.</li><li>Evaluates and plans software designs, test results and technical manuals.</li><li>Reviews literature, patents and current practices relevant to the solution of assigned projects.</li><li>Programs new software, web applications and supports new applications under development and the customization of current applications.</li><li>Edits and reviews technical requirements documentation.</li><li>Works with Quality Assurance team to determine if applications fit specification and technical requirements.</li><li>Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.</li><li>Displays knowledge of and ability to apply, process design and redesign skills.</li><li>Displays in-depth knowledge of and ability to apply, project management skills.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li><li>Writing production-quality, tested code.</li><li>Ownership of code, responsibility for balancing functionality, efficiency, development time and readability, as well as robustness</li><li>Producing technical designs and documentation at varying levels of granularity</li><li>Collaborating with our quality assurance and technical operations teams to provide outstanding customer service</li><li>Resisting the accrual of technical debt" in our systems.</li><li>Building proof-of-concept applications or conducting research experiments</li><li>Staying educated on technical developments and tools necessary for the design and maintenance of complex, distributed platforms.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Qualifications<ul><li>BS in Computer Science, Computer Engineering or related technical field</li><li>3+ years of development experience in a combination of Golang and Python or Java</li><li>AWS cloud with Lambda / Cloudfront / API Gateway experience a plus</li><li>Docker experience with building/running/optimizing a plus</li><li>Experience developing backend applications</li><li>Experience with distributed messaging (Kinesis, Kafka) a plus</li><li>Experience with SQL, noSQL databases (Redis / Elastic Search / DynamoDB) desired</li><li>Knowledge of container orchestration (Kubernetes) a plus</li><li>Strong error handling habits and experience with monitoring tools desired</li><li>Experience with continuous integration, test-driven-development, automated unit and integration testing</li><li>Experience analyzing large datasets desired</li><li>Hands-on experience developing RESTful web services desired</li><li>Experience using GIT versioning tool required</li><li>Experience with Agile development methodologies and practices (refactoring, TDD, pair programming)</li><li>UNIX/Linux background: BASH scripting and performance analysis a plus</li><li>Experience with various data interchange and representation formats such as JSON, XML, Avro, and Protobuf</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Engineer 2, Software Development & Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary The Analytics & Experiences group (AXP) is part of Comcast Cable's Technology & Product (T&P) organization and serves the larger company with critical business insights tooling and infrastructure. The Sift platform which is integral in gaining and visualizing reliable insights needs your help to build out its backend API and monitoring systems. You will work with other engineers and analysts with backgrounds in big-data processing and visualization. Job Description Core Responsibilities<ul><li>Analyzes and determines integration needs.</li><li>Evaluates and plans software designs, test results and technical manuals.</li><li>Reviews literature, patents and current practices relevant to the solution of assigned projects.</li><li>Programs new software, web applications and supports new applications under development and the customization of current applications.</li><li>Edits and reviews technical requirements documentation.</li><li>Works with Quality Assurance team to determine if applications fit specification and technical requirements.</li><li>Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.</li><li>Displays knowledge of and ability to apply, process design and redesign skills.</li><li>Displays in-depth knowledge of and ability to apply, project management skills.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li><li>Writing production-quality, tested code.</li><li>Ownership of code, responsibility for balancing functionality, efficiency, development time and readability, as well as robustness</li><li>Producing technical designs and documentation at varying levels of granularity</li><li>Collaborating with our quality assurance and technical operations teams to provide outstanding customer service</li><li>Resisting the accrual of technical debt" in our systems.</li><li>Building proof-of-concept applications or conducting research experiments</li><li>Staying educated on technical developments and tools necessary for the design and maintenance of complex, distributed platforms.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li><li>BS in Computer Science, Computer Engineering or related technical field</li><li>3+ years of development experience in a combination of Golang and Python or Java</li><li>AWS cloud with Lambda / Cloudfront / API Gateway experience a plus</li><li>Docker experience with building/running/optimizing a plus</li><li>Experience developing backend applications</li><li>Experience with distributed messaging (Kinesis, Kafka) a plus</li><li>Experience with SQL, noSQL databases (Redis / Elastic Search / DynamoDB) desired</li><li>Knowledge of container orchestration (Kubernetes) a plus</li><li>Strong error handling habits and experience with monitoring tools desired</li><li>Experience with continuous integration, test-driven-development, automated unit and integration testing</li><li>Experience analyzing large datasets desired</li><li>Hands-on experience developing RESTful web services desired</li><li>Experience using GIT versioning tool required</li><li>Experience with Agile development methodologies and practices (refactoring, TDD, pair programming)</li><li>UNIX/Linux background: BASH scripting and performance analysis a plus</li><li>Experience with various data interchange and representation formats such as JSON, XML, Avro, and Protobuf</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities. Job Description Core Responsibilities Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory. Builds relationships and drives alignment and regular communication between key GTM partners. Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. Maintains accurate and quality sales records and prepares sales and activity reports as required. Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating. Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Account Executive 3, Enterprise Direct Sales - Managed Solutions

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for collaborating with call center leadership to develop and ensure the execution of product sales strategies to retain subscribers, generate, and increase revenue that ensures that subscriber, financial, and operational objectives are achieved. Manages and oversees a team of call center sales representatives and supervisors, ensuring delivery of outstanding customer service and achievement of performance and sales goals. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. May manage a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget. Travel international and domestic may be required. Job Description Core Responsibilities<ul><li> Oversee sales performance and manage relationships with third-party sales business partners, ensuring compliance with company standards and regulations. </li><li> Analyze and report on key metrics such as BE+ (Behaviors Effective score), Transactional Net Promoter Score (tNPS), and trends in customer acquisition, management, and retention, using storytelling techniques for effective communication. </li><li> Monitor strategic supplier performance, utilizing tools like Power BI, and ensure suppliers meet contractual obligations and performance benchmarks. </li><li> Drive improvement in sales opportunities through organizing sales rallies, incentives, contests, and coaching programs. </li><li> Conduct detailed health assessments of supplier vendors, focusing on compliance, quality assurance, and service levels, and enforce corrective actions when necessary. </li><li> Define and implement training requirements for outsourced vendors, coordinating with the training team to update learning materials and address training needs. </li><li> Implement and manage processes for supplier contract and relationship management, including quality control, coaching, and adoption of billing system tool upgrades. </li><li> Manage and ensure adherence to Comcast compliance audits concerning regulatory, technical, security, and risk aspects for suppliers. </li><li> Provide feedback to and manage escalated issues with suppliers, maintaining effective communication and problem resolution. </li><li> Participate in the development of sales strategies to achieve company revenue goals, ensure proper training of staff on product knowledge and sales techniques, and foster an environment of teamwork and accountability to enhance customer experience and meet performance targets. </li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years

Sr. Manager, OBTM Business Partners

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary This Engineer 1-level role will support and recover production jobs, create ETL pipelines, develop and debug Spark code, and create JSON files. Responsible for planning and designing new software and web applications. Completes programming and implements, tests and debugs defined software components. Job Description Qualifications:<ul><li>Experience supporting and recovering production jobs using AWS, Bash, Tableau, Teradata, CI/CD Pipelines, DBeaver, Informatica</li><li>Prior use of Comcast internal software such as Open Ingest and DPL to create ETL Pipelines using SQL Server as the source, and then using XGears job scheduling tool for daily runs</li><li>Experience developing and debugging Spark code in Python using Spark SQL and used Kubernetes and Databricks to run large transformations over existing datasets</li><li>Demonstrated ability to create json files using Comcast NIF framework, as well as using jsons to ingest data into Minio and Teradata</li><li>Previously performed server requests against paginated APIs using Python Requests library and stored data into Minio s3 paths</li><li>Proficient in these environments: Spark , AWS, Pyspark, Spark SQL, SQL, Tableau, Kubernetes, Shell scripting using Bash/Python, Linux, Databricks</li></ul>Core Responsibilities<ul><li>Reviews, writes and edits codes. Conducts analysis to determine integration needs.</li><li>Researches, writes and edits documentation and technical requirements, including software design evaluation plans, test results and technical manuals.</li><li>Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.</li><li>Works with the Quality Assurance team to determine if applications fit specification and technical requirements.</li><li>Applies full use and application of engineering methodologies related to area of engineering specialty.</li><li>Displays knowledge of engineering concepts and skills and knowledge of their application in the area of specified engineering specialty.</li><li>Displays knowledge of and ability to apply, process design and redesign skills.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 0-2 Years

Engineer 1, Software Development & Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for planning and designing new software and web applications, including developing Spark code, providing on-call production support, and sourcing data from internally-built APIs. Completes programming and implements, tests and debugs defined software components. Job Description Qualifications:<ul><li>Experience developing Spark code in Python using Spark SQL & performing transformations on large datasets with Databricks and Kubernetes, including date format and data type transformations</li><li>Previous on-call production support for product related jobs using AWS, Tableau, Snowflake, Teradata, CD/CI pipelines</li><li>Experience sourcing data from internally built paginated APIs using Python requests library in a custom script to collect data as JSON and write in table format to cloud platform like Minio </li><li>Within Comcast, having used internal tools including Open Ingest and DPL to create ETL pipelines with SQL Server as source, then scheduled for daily runs with Xgears job scheduling tool </li><li>Proficient in the following environments: Spark, AWS(S3, Airflow, AWS CLI), Pyspark, Spark SQL, Bash scripting, SQL, Tableau, Kubernetes, Shell scripting in Bash and Python, Linux, Databricks</li></ul>Core Responsibilities<ul><li>Reviews, writes and edits codes. Conducts analysis to determine integration needs.</li><li>Researches, writes and edits documentation and technical requirements, including software design evaluation plans, test results and technical manuals.</li><li>Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.</li><li>Works with the Quality Assurance team to determine if applications fit specification and technical requirements.</li><li>Applies full use and application of engineering methodologies related to area of engineering specialty.</li><li>Displays knowledge of engineering concepts and skills and knowledge of their application in the area of specified engineering specialty.</li><li>Displays knowledge of and ability to apply, process design and redesign skills.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 0-2 Years

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